What this confidentiality policy covers
Capalaba Cat Cottage is committed to protecting your personal information. In this notice, references to ‘we’ or ‘us’ means ‘Capalaba Cat Cottage’. This notice explains how we collect and use the personal information about you.
Who we are
Capalaba Cat Cottage is a Boarding Cattery providing a caring service for your cats while they stay with us.
Information we gather
Capalaba Cat Cottage gathers certain information about people using Revelation Kennel and Cattery Software. We collect information in the following ways:
Information you give us
At your first visit to our Boarding Cattery we will ask for your Name, telephone number, email and other relevant information about yourself and your cat(s) and the veterinarian you use.
Information from Website Use
This privacy policy forms part of the terms of use that govern your use of the Capalaba Cat Cottage website.
We do not gather or collect any information about you when you browse our website.
Information about you from third parties
We do not collect your personal information from other 3rd party sources.
How we may use your information
We only use your information for the purposes of running the Boarding Cattery.
We do not use your information for other 3rd party marketing in any way, unless we ask permission.
We may use your information for a number of purposes including the following:
1. Compliance with legal, regulatory and corporate governance obligations and good practice
2. To provide you with information about our business, your treatment, your appointments, etc.
We will use the information you give us to:
1. Perform services you have requested or providing you with information you have asked for;
2. Administer any treatments that may be suggested and approved by yourself;
3. Any other reasonable purposes of Capalaba Cat Cottage, acting always in accordance with the data protection law (as amended from time to time).
Marketing
We do not use your personal information for marketing purposes.
Whilst your cat(s) are staying at Capalaba Cat Cottage for either a holiday or when they come in for other services, we post photos and videos on social media to share the experience your cat is having and so you are able to see how your cat is doing whilst travelling.
We reserve the right to post these and share the name of your cat. If you do not wish for us to share these photos, please inform us upon arrival to the cattery.
From time to time we may advertise cats products and services and these photos may be used for that as well.
Information Sharing and Disclosure
We do not normally share your information with 3rd parties at all. However, we may disclose your personal information to law enforcement agencies:
1. If we are under a duty to disclose your personal data in order to comply with any legal obligation (for example to government bodies and law enforcement agencies) on production of an appropriate warrant for such data;
2. To protect the rights, property, information or safety of Capalaba Cat Cottage our patients, or others.
Keeping your records
We keep records only for as long as required to operate the business in accordance with legal requirements.
Where we may store your information
We may keep your personal data in digital format, in a database, on personal computers, laptops, tablets or similar.
Capalaba Cat Cottage will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice. Changes to this notice and the way we treat personal information. We may update the terms of this privacy notice at any time.
We will notify you about significant changes in the way we treat personal information by informing you verbally at your next appointment and or posting on our website and social media pages.
Enquires
Please contact Michael Auld & Lynda Du Vallier
07 38245171